FAQ > Account and Password
(1)Only two verification codes can be obtained within 24 hours.
(2)Ensure the SMS spam manager is disabled in your phone.
(3)Check whether the verification code is in the junk mailbox.
(1)If you remember your password, find me in the APP, click the image to be into the account information and change the password.
(2)If you forget the password, please log out and click the”Forget password?” in the log-in screen and change the password according to the guidance.
Note: Above methods are only applicable for the user registered by the phone number and email.
Click the image to come into account information in Me of APP, firstly you should bind your phone number and then set up the log-in passwords according to the guidance.