{"id":71,"date":"2021-06-25T09:13:12","date_gmt":"2021-06-25T09:13:12","guid":{"rendered":"https:\/\/yooseeapp.org\/?page_id=71"},"modified":"2022-03-15T09:32:15","modified_gmt":"2022-03-15T09:32:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/yooseeapp.org\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"71\" class=\"elementor elementor-71\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-929190b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"929190b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e17504d\" data-id=\"e17504d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3390229 elementor-widget elementor-widget-heading\" data-id=\"3390229\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afb5d60 elementor-widget elementor-widget-text-editor\" data-id=\"afb5d60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Check out the yoosee camera FAQ .<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f3f8d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f3f8d7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93cc37a\" data-id=\"93cc37a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-57bba41 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57bba41\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dfbad69\" data-id=\"dfbad69\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17ccdd4 elementor-widget elementor-widget-image\" data-id=\"17ccdd4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/account-and-password\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Account-and-Password-.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-74\" alt=\"Account and Password\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Account-and-Password-.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Account-and-Password-.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Account and Password <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-82caa38\" data-id=\"82caa38\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9687223 elementor-widget elementor-widget-image\" data-id=\"9687223\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/failed-to-add-camera\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Failed-to-add-camera.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-75\" alt=\"Failed to add camera\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Failed-to-add-camera.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Failed-to-add-camera.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Failed to add camera<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f0223cf\" data-id=\"f0223cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-792c4b3 elementor-widget elementor-widget-image\" data-id=\"792c4b3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/monitor-is-unavailable\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Monitor-is-unavailable.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-76\" alt=\"Monitor is unavailable\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Monitor-is-unavailable.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Monitor-is-unavailable.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Monitor is unavailable<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1c8eaef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c8eaef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-50fa676\" data-id=\"50fa676\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a50a42 elementor-widget elementor-widget-image\" data-id=\"5a50a42\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/the-video-playback-can-not-be-checked\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/The-video-playback-can-not-be-checked.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-79\" alt=\"The video playback can not be checked\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/The-video-playback-can-not-be-checked.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/The-video-playback-can-not-be-checked.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">The video playback can not be checked<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-70353cf\" data-id=\"70353cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59f766e elementor-widget elementor-widget-image\" data-id=\"59f766e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/alarm-and-push-notification\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Alarm-and-push-notification.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-77\" alt=\"Alarm and push notification\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Alarm-and-push-notification.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Alarm-and-push-notification.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Alarm and push notification<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6b730a8\" data-id=\"6b730a8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebff75b elementor-widget elementor-widget-image\" data-id=\"ebff75b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yooseeapp.org\/other-problems\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Other-problems.jpg?fit=80%2C80&amp;ssl=1\" class=\"attachment-full size-full wp-image-78\" alt=\"Other problems\" srcset=\"https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Other-problems.jpg?w=80&amp;ssl=1 80w, https:\/\/i0.wp.com\/yooseeapp.org\/wp-content\/uploads\/2021\/06\/Other-problems.jpg?resize=12%2C12&amp;ssl=1 12w\" sizes=\"(max-width: 80px) 100vw, 80px\" style=\"width:100%;height:100%;max-width:80px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Other problems<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33005f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33005f1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f0a165\" data-id=\"7f0a165\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e275c6 elementor-widget elementor-widget-heading\" data-id=\"7e275c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Top Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4594648 elementor-widget elementor-widget-text-editor\" data-id=\"4594648\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/account-and-password\/\" target=\"_blank\" rel=\"noopener\">There is no video recorded in memory card.<\/a><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f92c1 elementor-widget elementor-widget-text-editor\" data-id=\"f2f92c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/monitor-is-unavailable\/#The_camera_is_offline\" target=\"_blank\" rel=\"noopener\">The camera is offline.<\/a><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ddf629 elementor-widget elementor-widget-text-editor\" data-id=\"0ddf629\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/failed-to-add-camera\/#How_to_reset_the_camera\" target=\"_blank\" rel=\"noopener\">How to reset the camera?<\/a><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67b2faf elementor-widget elementor-widget-text-editor\" data-id=\"67b2faf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/account-and-password\/#How_to_change_the_APP_log-in_password\" target=\"_blank\" rel=\"noopener\">How to change the APP log-in password.<\/a><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94eae7 elementor-widget elementor-widget-text-editor\" data-id=\"b94eae7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/account-and-password\/#Can_not_receive_the_verification_code_when_registering_Yoosee_with_phone_number_or_email\" target=\"_blank\" rel=\"noopener\">Can not receive the verification code when registering Yoosee with phone number or email?<\/a><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-098126d elementor-widget elementor-widget-text-editor\" data-id=\"098126d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><div class=\"article-title\"><a href=\"https:\/\/yooseeapp.org\/the-video-playback-can-not-be-checked\/#The_App_gives_the_prompt_of_The_network_is_busy_please_try_again_later_when_checking_TF_card\" target=\"_blank\" rel=\"noopener\">The App gives the prompt of \u201cThe network is busy, please try again later.\u201d when checking \u201cTF card\u201d.<\/a><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Check out the yoosee camera FAQ . Account and Password Failed to add camera Monitor is unavailable The video playback can not be checked Alarm and push notification Other problems Top Questions There is no video recorded in memory card.The camera is offline.How to reset the camera?How to change the APP log-in password.Can not&hellip; <a class=\"more-link\" href=\"https:\/\/yooseeapp.org\/faq\/\">Continue reading <span class=\"screen-reader-text\">FAQ<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/71"}],"collection":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":23,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/71\/revisions"}],"predecessor-version":[{"id":613,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/71\/revisions\/613"}],"wp:attachment":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/media?parent=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}