{"id":102,"date":"2021-06-25T10:31:38","date_gmt":"2021-06-25T10:31:38","guid":{"rendered":"https:\/\/yooseeapp.org\/?page_id=102"},"modified":"2022-03-15T09:56:42","modified_gmt":"2022-03-15T09:56:42","slug":"monitor-is-unavailable","status":"publish","type":"page","link":"https:\/\/yooseeapp.org\/monitor-is-unavailable\/","title":{"rendered":"Monitor is unavailable"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102\" class=\"elementor elementor-102\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01db67b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01db67b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86cda07\" data-id=\"86cda07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f86033 elementor-widget elementor-widget-text-editor\" data-id=\"1f86033\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/yooseeapp.org\/faq\/\">FAQ<\/a> &gt; Monitor is unavailable<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b34230a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b34230a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e162129\" data-id=\"e162129\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c97e513 elementor-widget elementor-widget-heading\" data-id=\"c97e513\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Monitor is unavailable<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38a0fc1 elementor-widget elementor-widget-heading\" data-id=\"38a0fc1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The camera is offline<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a259dec elementor-widget elementor-widget-text-editor\" data-id=\"a259dec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-details\"><p>\uff081\uff09Remove the memory card, power off and restart router and camera\u00a0(no need to reset), then confirm whether it can be online.<\/p><p>\uff082\uff09If the problem still exists, delete the added cameras in the APP, reset the camera and re-add.<\/p><p>\uff083\uff09When the camera is online, Please confirm the APP and camera firmware is the latest version.<\/p><p>Note:\u00a0If there is a red spot\u00a0in the Firmware Update, it means the firmware is upgradable.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e081595 elementor-widget elementor-widget-heading\" data-id=\"e081595\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The image is always loading when monitoring<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cab4310 elementor-widget elementor-widget-text-editor\" data-id=\"cab4310\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-details\"><p>\uff081\uff09Confirm the camera firmware of APP is the latest version.<\/p><p>How to confirm\u00a0firmware version: open the app\u2014click \u201csettings\u201d\u2014slide to the App bottom and click\u00a0\u201cFirmware update\u201d\u00a0and confirm whether it is the latest version.<\/p><p>\uff082\uff09Remove the memory card, power off and restart\u00a0the camera\u00a0(No need to\u00a0reset), and confirm whether the\u00a0video display\u00a0can be loaded.<\/p><p>\uff083\uff09If the problem\u00a0still exists, reset the camera and re-add.<\/p><p>\uff084\uff09Use the WIFI to connect the camera and bring the\u00a0camera\u00a0close to the router\u00a0or change to\u00a0Wired\u00a0connection.<\/p><p>\uff085\uff09If the\u00a0problem\u00a0still exists, please contact the seller to return to the factory to repair.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e22809 elementor-widget elementor-widget-heading\" data-id=\"3e22809\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Monitoring is available in WiFi network but failed to work with mobile data.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-337cee8 elementor-widget elementor-widget-text-editor\" data-id=\"337cee8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-details\"><p>\uff081\uff09Confirm the APP and firmware of camera is the\u00a0latest\u00a0version<\/p><p>\uff082\uff09If the problem still exists, please contact customer service in wechat or send email.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcdf75e elementor-widget elementor-widget-heading\" data-id=\"fcdf75e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Failed to monitor after changing the router or WIFI password.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce0f246 elementor-widget elementor-widget-text-editor\" data-id=\"ce0f246\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"article-details\"><p>\uff081\uff09Delete the added cameras in the APP.<\/p><p>\uff082\uff09Restart\u00a0the router, reset the camera and re-add.<\/p><p>\uff083\uff09If the problem still exists, use the wire to connect the camera or change the network\u00a0and re-add.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ &gt; Monitor is unavailable Monitor is unavailable The camera is offline \uff081\uff09Remove the memory card, power off and restart router and camera\u00a0(no need to reset), then confirm whether it can be online. \uff082\uff09If the problem still exists, delete the added cameras in the APP, reset the camera and re-add. \uff083\uff09When the camera is online,&hellip; <a class=\"more-link\" href=\"https:\/\/yooseeapp.org\/monitor-is-unavailable\/\">Continue reading <span class=\"screen-reader-text\">Monitor is unavailable<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/102"}],"collection":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":7,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":622,"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/pages\/102\/revisions\/622"}],"wp:attachment":[{"href":"https:\/\/yooseeapp.org\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}